Arsenal prime offers 1-3 business day shipping as our standard shipping option on all merchandise orders. However, due to delays related to demand and COVID-19, arsenal prime orders may experience delays. Standard business day shipping is FREE (excluding taxes) – no promotion code needed.
Our fulfillment center is located in New York, and all our shipping operations are managed by our own 3PL service for precision.
P.O. Box If you are shipping to a U.S. P.O. Box, we offer USPS Priority standard shipping. Shipping is FREE. We regret that we are unable to offer expedited shipping to P.O. Box addresses. If your shipment contains restricted items, you must use USPS Ground (Parcel Post) and may experience longer than our standard transit times. Orders to P.O. Box addresses may be delivered on weekends.
APO/FPO/DPO Military Addresses Standard shipping to APO, FPO, and DPO addresses is via USPS Priority. Due to military handling time, delivery to some destinations may take up to 21 days. The Shipping is FREE. We regret that we are unable to ship restricted items or offer expedited shipping to APO, FPO, DPO Military addresses.
Multiple Shipping Addresses We are unable to ship to multiple addresses in a single order. To ship to multiple addresses, we recommend placing a separate order for each address.
Business Days & Holidays All orders process and ship Monday - Friday, excluding federal holidays within the United States. Based on the shipping method selected at checkout, if the order is placed after the cut-off time, it will be processed the following business day.
Packages do not ship from our distribution centers on weekends or the following US holidays:
New Year’s Day
Martin Luther King Jr. Day President's Day
Memorial Day
4th of July
Labor Day
Columbus Day Veteran's Day Thanksgiving Christmas
Multiple Shipments To better service our clients, we use merchandise inventory from all our Warehouse warehouses across the country. You will receive multiple shipments when your order is being fulfilled by multiple warehouse locations. You will receive notification via email when your order is being split into multiple shipments. There is no additional shipping fee when your order is split into multiple shipments. Alternately, we may combine multiple orders into one shipment. Your credit card will be charged when your order is packaged and ready to be shipped. If you are receiving your order in multiple shipments, your credit card may be charged multiple times as we only charge your credit card when the product you ordered is packaged and ready to be shipped.
Tracking Orders When your order is ready to be shipped, you will receive a shipment confirmation email. Most of our orders are shipped within 1-2 business days after the order has been placed. The email will contain shipment details, your tracking number, and a link to the selected carrier site. To track the order, click on the tracking number located near the bottom of the email. To track an order on arsenal prime, visit the Account Information area. You will need to sign in to access your account information. Title to the products in your order is transferred from arsenal prime to you when your credit card is charged and your products are shipped. Risk of loss with respect to the products in your order is transferred from arsenal prime to you when your order is delivered to you.
